※此課本無解答，網路會員訂購者欲索取解答，請mail至cranebook@crane.com.tw，並提供網路訂單編號；校園團訂者請向任課老師索取解答。

課本音檔iCrane免費下載
goolgle商店網址
https://play.google.com/store/apps/details?id=tw.com.crane.cmp&hl=zh_TW

English is the primary language for communication around the globe. In this book, students will learn the basics of English for general services, from hosting guests in a restaurant to car rental services and social English language skills. At the end of the course, students should be able to communicate effectively in a wide range of business and general service-industry situations.

This book categorizes general services into the following themes:
● Food & Beverages
● Hospitality
● Tourism
● Transportation

In this book, students will:
● discuss possible workplace scenarios
● learn basic and advanced vocabulary
● be exposed to listening and oral practice
● do role plays and task-based activities
● do exercises related to English for general services

退換貨說明：

會員均享有10天的商品猶豫期（含例假日）。若您欲辦理退換貨，請於取得該商品10日內寄回。

辦理退換貨時，請保持商品全新狀態與完整包裝（商品本身、贈品、贈票、附件、內外包裝、保證書、隨貨文件等）一併寄回。若退回商品無法回復原狀者，可能影響退換貨權利之行使或須負擔部分費用。